**Return Policy with Cancellation Fee**
At Eshwar Communications , we prioritize your satisfaction and aim to provide a transparent return process. Please review our return policy, including our cancellation fee:
**Key Points:**
1. **Eligibility for Returns:** To initiate a return, contact our customer support within 2 days of receiving your order.
2. **Cancellation Fee:** A cancellation fee of 3% of the total order amount will be applied to cover processing costs. This fee will be deducted from your refund.
3. **Return Authorization:** Obtain a return authorization from our customer support team before sending back any items. This helps us process your return efficiently.
4. **Return Shipping:** While we strive to make returns convenient, return shipping costs are generally the responsibility of the customer unless the return is due to an error on our part.
5. **Refund Process:** After deducting the cancellation fee, the remaining amount will be refunded to your original payment method within 6 business working days.
6. **Damaged or Defective Items:** In the rare event of receiving a damaged or defective item, please contact us immediately. We'll expedite a replacement or offer a full refund without any cancellation fee.
We appreciate your understanding of the cancellation fee, which enables us to maintain the efficiency of our services. For any inquiries or to initiate a return, kindly reach out to our dedicated customer support team. Thank you for choosing Eshwar Communications.
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