**Cancellation Policy with Fee**
At Eshwar Communications , we understand that circumstances may lead to order cancellations. To ensure transparency, please review our cancellation policy, which includes a 3% cancellation fee:
**Key Points:**
1. **Cancellation Window:** You can cancel your order within 2 hours of placing it to be eligible for a refund.
2. **Cancellation Fee:** A cancellation fee of 3% of the total order amount will be applied. This fee helps cover processing costs associated with order cancellations.
3. **Refund Processing Time:** After deducting the cancellation fee, the remaining amount will be refunded to your original payment method within 6 business working days.
4. **Cancellation Process:** To cancel your order, please contact our customer support team promptly. They will guide you through the cancellation process and answer any questions you may have.
5. **Canceled Orders in Transit:** If your order is already in transit, please wait for it to arrive, and consider initiating a return following our straightforward return policy.
6. **Canceled Pre-orders:** If you've canceled a pre-order, the refund will be processed within the specified timeframe. Please check the estimated shipping date for pre-order items on the product page.
We appreciate your understanding of the cancellation fee, which allows us to maintain the efficiency of our services. If you have any questions or need assistance, our customer support team is here to help. Thank you for choosing Eshwar Communications.
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